Report Online Media Playback Issues

Faculty & staff: If you or your students are encountering playback issues with your streaming videos from the ACC Media Server, please complete this form.

Required fields are indicated by *

Contact Information
Playback Video File Information

Where are your files linked from?

What is the website address?
(ex: http://www.austincc.edu/mywebfolder/)

If you selected Blackboard, what is the Course ID and Course Name?
(ex: 25881 - Spanish 1)

What problem are you or your students experiencing?

Need support?

Contact the Instructional Designer on your campus.