Reporting Streaming Media Playback Issues

To Students: If you are encountering video playback issues as part of a college course, please report the problem to your instructor. Please have your instructor complete this form.

To Faculty & Staff: If you or your students are encountering playback issues with your streaming videos, please complete this form. Please provide as much information as you can. This will assist IRT Network Services in resolving the playback issue.

Contact Information

* Required Information

* Name:
* E-mail:	@austincc.edu
* ACC Phone:
* Department:
* Course or CE Program:

Playback Video File Information

* Where are your files linked from?
If you selected Web Site, what is the web address? (ex: http://www.austincc.edu/mywebfolder/)
If you selected Blackboard, what is the Course ID and Course Name? (ex: 25881 - Spanish 1 )
What problem are you or your students experiencing?