- Melanie Dickerman
- HBC Room 604.7
Melanie began working at the college in 1991 as a Computer Support Technician in the non-credit areas. She was hired by what was then LRS in January 1999. She designed and implemented the Windows networking infrastructure which is the basis of IRT Network Services today.
Melanie has a background in computer networking, computer programming, electronics and engineering.
- Seth Wilkerson
- HBC Room 604.9
Seth began working at ACC as a part-time library assistant in 1997 while attending classes. He joined Network Services a few years later as a Computer Support Technician before assuming the role of Blackboard Administrator in July 2000.
Seth’s background includes programming and database administration.
He recently attained his private pilot license.
- Nick Pappada
- HBC Room 604.10
Nick began working at ACC in 2010 as a Systems Administrator for Instructional Network Applications. Nick’s background includes a BBA in Computer Information Systems. Prior to coming to ACC, Nick worked in Higher Education as a Systems Administrator in Cleveland.
Nick is in charge of the hosting services for various instructional applications the IRT department supports. This includes all server side maintenance required to install, update, and configure the applications as well as the hardware and operating system management required to ensure maximum performance and availability.
- Maria Youngman
- PIN 209
Maria began working at ACC in 2008 as a Systems Administrator for Streaming and Web services. Maria’s background includes a BS in Architecture, an AA in Computer Science, and various software and technology certifications. Prior to coming to ACC, Maria worked as Applied Analyst, Deployment Specialist, and Courseware Developer.
Maria is in charge of the redesign and standardization of IRT Web sites. She also provides server side support to the Web and Streaming Media servers users.