Cultural Competence: Leaders Creating Inclusive Organizations

Several employees from the Instructional Development Department were selected to participate in a series of interactive, skill-building workshops designed to improve ability to create more diverse and inclusive organizations throughout our community.

The initial session focused on individual leaders and how they can help shape a more diverse and inclusive Greater Austin community and organizations through their own personal actions.


  1. Learn what it means to be diverse, inclusive and culturally competent and why it is important for their community, their organization, their team and each of them as individual leaders
  2. Understand how their and others’ personal values, behaviors and communication styles are determined by a mixture of different cultural factors, which can lead to unconscious bias
  3. Begin practicing how to lead, communicate and resolve conflict across difference more effectively in future

Instructional Design Specialists are available to help faculty explore options and identify the technology tools that align best with their course outcomes and objectives. Instructional Design Specialists can also assist faculty in developing a plan to implement the use of these tools according to instructional best practices, and provide training to get faculty started.

The second session was on Organizational Competence. These sessions were focused on a process for a systems change approach to cultural competency. Applying this process will ensure sustainable actions regarding issues of culture, diversity and parity within organizations and in how clients access and receive services.


  1. Learn what it means to be a culturally competent organization and the benefits to the overall functioning of the organization, the staff and service delivery
  2. Learn about a process and framework to use for assessing, demonstrating and documenting cultural competence in their organizations
  3. Identify indicators for organizational cultural competence and create an action plan for their organization.

More information?

Contact the Instructional Designer at your campus.

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