College Wide Technology & Capital Outlay Committee
Computer Replacement

**If you computer is still in good working condition, you do not have to replace after exactly 4 years**

Non-Teaching Faculty and Staff

Step 1. If your computer is still performing well, think about waiting a few more months.

If not, please check the inventory:

Note: If you are currently assigned a laptop, you can follow the laptop replacement process.

Open the appropriate inventory file to see when your computer may be replaced.

Note: In the inventory file, all computers eligible to be replaced during the current fiscal year are identified. Requests may be submitted one month prior to replacement date.

Computer missing? If your computer is not listed and you believe it is eligible to be replaced then submit this research request.

Step 2. Choose a new desktop. Monitors are no longer being replaced on Dell Desktop replacement requests.

Dell Optiplex 7010 Apple iMac
Optiplex Desktop
iMac Desktop
To request a non-standard Dell desktop or a non-standard Apple iMac, you must identify your proposed modifications to the standard configuration and provide a justification for the request.

If you opt to switch from a PC to a Mac or vice versa you should first verify the compatibility of any specialty software and/or hardware. Consult with your Campus Technician before switching, returns are not allowed.

Need a laptop instead of desktop? Full-time non-teaching faculty and staff can request a laptop computer to replace their desktop computer as part of the regular three-year computer replacement cycle.To request a laptop submit the Request for Laptop Instead of Desktop Computer formRequest for Laptop Instead of Desktop Computer. To switch your desktop for a laptop, you must provide a justification and your supervisor's approval.

Step 3. Submit an online request form.

Note: It is recommended that you request a replacement for your computer one month prior to the replacement due date.

Step 4. Receive the new computer.

Delivery typically takes less than 4 weeks from the time you submit your request. Once it arrives you can submit a Help Desk Service Request form for assistance with transferring files from your old computer to your new computer.

Step 5. Surplus the old computer.

Submit a Property Management--Move form Property Management Move for transfer within ACC to transfer your computer to surplus. A computer may be replaced only once through this process. Do not keep your old computer.


Questions?
Tracie German
tgerman@austincc.edu
223-1177