Student Support

Technical Troubleshooting Tips:

I am not seeing discussion postings or changes I make in Blackboard.
How do I correct this?

This problem is caused by Internet Explorer's cache setting.

Fix this issue in Internet Explorer (IE):

1. Click the "Tools" menu and then "Internet Options"
2. Then click on the "Settings" button for "Browsing History" or "Temporary Internet files".
3. Next, make sure "Every time I visit the webpage" is selected for "Check for newer versions of stored pages".

Note: You may also want to switch to using Firefox as your preferred browser since it may load faster and doesn't have the inherent problems that effect IE.

Getting Started

• How to log into Blackboard
• Can't login?
• Where are all my courses?

Using Blackboard
• Submitting Assignments
• Using the Digital Drop Box
• Posting to a Discussion Board
• Taking assessments
• Participating in Virtual Classroom
• Using Wimba

• Blackboard Student Manual

Frequently Asked Questions
• How do I log into Blackboard?
• How do I change my password?
• I forgot my password; what do I do?
• What if I have problems logging in?
• Why don't I see all of my courses?
• How do I change my e-mail?
• How do I get my e-mail to display?
• What if I'm locked out of a quiz?
• How do I check my grades?
• Where can I download programs?
• Can I get a virus from Blackboard?
• I'm using Windows Vista and I don't see a text box to type in.