If you are unable to log into Blackboard you will receive an error message when attempting to login. This page provides specific help and contact information for every login error, and is the fastest way to get any login issue resolved.
This error occurs when a User ID cannot be located in Blackboard.
This error occurs when you attempt to log into Blackboard with an old user account.
This error indicates you've entered an invalid password.
If you are unable to retrieve your password using the, "Forgot your password?" link, please contact the ACC Computer Accounts office at 223-PWDS (7937).There was a problem with this login request. Contact the system administrator.
This error occurs when you attempt to log into Blackboard directly from the login page.
You can resolve this issue by accessing Blackboard from: http://acconline.austincc.eduAn error occurred in the authentication module: Error occurred while trying to lookup the current session.
This error is generated when Blackboard is unable to properly set a cookie on your computer. Your computer must be able to accept a cookie in order to use Blackboard.
No Authentication credentials were provided with the request.
This error is usually received when active scripting is not enabled on your computer.
Please note: This error is specific to the computer you are attempting to access Blackboard with.