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Frequently Asked Questions
How do I add another instructor / TA to my course?
To add another instructor to your course:
From the Control Panel of your course, select the Enroll User link located in the User Management area. Next, search for the user you wish to add to your course (searching by ACC e-mail address is recommended).
Once your search results have been returned, check the box next to the user you wish to enroll and click the Submit button. Next, click the OK button to return to the Control Panel.
All users are enrolled with student access by default. To allow the new user to have instructor access to your course, click the List / Modify Users link under the User Management area. Search for the user's account within your course site, and then click the Properties button next to their account.
Select the appropriate role for the new user under area 4, Role and Availability, and then click Submit.
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How do I set the availablility of a course?
The availability setting of your course determines whether or not students will be able to access your course site. A course listed as (unavailable) will not appear in student's My Courses menu, however, the instructor will still have full access to the course site.
You can set the availability of your course via:
Control Panel > Settings > Course Availability
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How do I customize my course menu?
You can add or remove items from your course menu by clicking the Manage Course Menu link located in the Control Panel area of your course.
There are four types of menu items that you can choose to add. The type of menu item you choose to add is important, as they will all serve a different purpose.
- Content Area - This is an area where you will place some kind of content. Content can be Word documents, PDFs, Web Pages, assessment links, anything really. The important part is that a content area is a place to put stuff (exactly like a folder).
- Tool Area - A tool area will link to a Blackboard feature that does something. Examples of Blackboard tools include grade checking, discussion boards, the virtual classroom (aka live chat room), e-mail, Calendar, etc. A tool area will link to a function within Blackboard.
- Course Link - A Course Link will link to a specific place within your Blackboard course. For instance, a course link can link directly to a specific discussion forum within your course, or it could also link directly to Unit 3 Homework (which is really in Course Documents > Unit 3 > Homework > Homework for Unit 3). You could consider a course link as, "creating a shortcut to something in my course."
- External Link - External links are simply links to web sites outside of Blackboard. For instance, you could add a link to the library's MLA documentation site, or your personal website, directly from your course menu.
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How do I remove old courses from the My Courses menu?
To remove a course from your My Courses menu, click the pencil icon  located at the top of the My Courses module. To remove a course from the module, simply uncheck the course's "Display Course" setting.
You can also remove a course from your menu by making yourself a student in an unavailable course. To make a course unavailable, go to: Control Panel > Settings > Course Availability Next, find your account using the List / Modify Users link in the Control Panel. Click the Properties button next to your account, and then set your status to Student under the Role and Availability heading.
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How do I add images to an assessment?
Once you have created a new test in the Test Manager (Control Panel > Manage Tests > Add New Test), select the "Creation Settings" button next to the Question Type dropdown menu.
To enable images for test questions and answers, select the appropriate checkbox and then click Submit. - Add images, files, and external links to answers.
- Add images, files, and external links to questions.
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How do I add a course banner?
Control Panel > Course Design > Course Banner
Note: The suggested banner size is 450 x 90 pixels.
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How do I enable guest access?
Control Panel > Settings > Guest Access
Most users will want to allow guest access to various content areas. You can enable guest access to content areas via Control Panel > Manage Tools > Tool Availability
The Allow Guest checkbox should be checked.
Once you have enabled guest access, you will then need to configure the different course areas that you want to enable for guests.
Control Panel > Modify Course Menu
If you click the Modify button next to your course areas, you can choose to enable or disable guest access to the various course areas.
To access the course as a guest, a user can click the Preview button on Blackboard's login page. On the courses tab there is a course search box on the left hand side. Guests can search by synonym (preferred) or by title (may return many results).
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How do I reset a student's quiz attempt?
To reset a student's quiz attempt, go to: Control Panel > Gradebook
Next, click on the padlock icon to view the attempt details. This will show you the date and time that the student last accessed the assessment. To view the student's assessment attempt, click the View button. The next page will present you with the student's assessment, as well as any saved answers. To clear an assessment attempt, click the "Clear Attempt" button.
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How do I import a course cartridge?
To import a course cartridge, go to: Control Panel > Import Course Cartridge
Next, simply enter the download key provided by the book publisher and then click submit. You will receive a confirmation e-mail once the cartridge import has completed.
If you are teaching multiple sections of the same course, we recommend importing the cartridge to ONE course site. You can then configure the cartridge material and course site to your liking, and then use the Course Copy feature to copy the configured course site to any additional sections.
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